A reply within minutes.
Every website form, Facebook enquiry and email gets an answer straight away, in your name, day or night.
Every enquiry answered. Even when you're on the tools.
The business that replies first usually gets the job. Every enquiry gets a reply in minutes, the right questions get asked, and good ones land in your calendar.
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Sarah T.Website enquiry · your inbox
Tue 7:12 pm
Hi, after a quote for a Colorbond fence down the side and across the back. Probably 35 to 40 m.
Hi Sarah, thanks for getting in touch. A few quick questions so we can give you a proper answer: 1. Roughly how many metres (or square metres for a deck)? 2. For a boundary fence, has your neighbour agreed? 3. How is the access, and is the block flat or sloping?
Sent in your name, 40 seconds later
7:31 pm
About 38 m. Neighbour is happy to go halves. Side gate is 1.2 m wide and the back slopes a bit.
Thanks Sarah, that helps. Pick a time for us to come out and measure up:Pick a time
Measure-up booked: Thursday 8:00 am. Added to your calendar.
You can't answer the phone with a nail gun in your hand.
A homeowner fills in your form at 7pm and you see it at lunch the next day. By then they've spoken to two other businesses, and you were only working.
Seen at lunch the next day
Tue 7:12 pmSarah T. in Carindale enquires: 38 m Colorbond fence, side and rear.
17 hours and 28 minutes of nothing
Wed 12:40 pmYou see it at lunch. By then they've spoken to two other businesses.
Answered in your name
Tue 7:12 pmThe same enquiry comes in.
under 1 min
7:12 pmReply sent. Three questions asked.
19 min
7:31 pmMeasure-up booked: Thursday 8:00 am. Added to your calendar.
You were on the tools the whole time
What we set up
2:47
Tuesday, on site
Missed call 04•• ••• 318
Sent from your number Sorry we missed your call. We're on a job right now. What can we help with? Reply here and we'll get straight back to you.
Sarah T. Hi, after a quote for a Colorbond fence down the side and across the back. Probably 35 to 40 m.
Saved to your inboxThe missed call and both texts, in one place.
A text back for every missed call.
Miss a call and the caller gets a text from your number within a minute, so they don't ring the next business on the list.
The right questions, asked first.
A short set of questions that tells you what they want, where, when and roughly what they can spend, before you drive out.
Bookings straight into your calendar.
Good enquiries book a call or a site visit themselves. Reminders go out so fewer people forget.
One place for every customer.
Every enquiry, message and booking in one spot on your phone, instead of across texts, emails and a notebook in the ute.
Coming soon: calls answered when you can't.
ONLY IF AI CALL ANSWERING IS LIVE (D6)The right questions, for your trade.
The homeowner answers a short form before you drive out. The questions change with your trade, so pick yours below.
Pick your trade
Pick the job
Your business name
A few quick questions
So we can give you a proper answer.
Roughly how many metres (or square metres for a deck)?
For a boundary fence, has your neighbour agreed?
How is the access, and is the block flat or sloping?
SendQuestion sheetFencing and decking
What you know before you drive out
- Roughly how many metres or square metres?
- Which materials?
- For a boundary fence, has the neighbour agreed?
- What are the access and slope like?
- When do they want it done?
What they want, where, when and roughly what they can spend.
Straight into your calendar.
Good enquiries pick their own time for a call or a site visit. It shows up in your week, and the homeowner gets a reminder the day before.
- Booked by
- The homeowner, once the questions are answered
- Lands in
- Your calendar
- Reminder
- Goes to the homeowner the day before
Your calendarThis week
On site
On site
On siteReminder sent
Measure-upSarah T.
On siteOn site
Reminder to Sarah · Wednesday
Hi Sarah, a quick reminder about tomorrow. Measure-up, Thursday 8:00 am. See you then.
Sent in your name
What you need to do
One setup call of about 90 minutes, then we build and test it. After that you only hear from us when something needs you, plus a monthly numbers call.
Setup call
You and us
About 90 min
01You and us
One setup call, about 90 minutes.
Built and tested
- Replies
- Missed-call text
- Your questions
- Calendar bookings
- One inbox
02Us
We build it and test it.
7:31
Tuesday
Your inbox Measure-up booked: Thursday 8:00 am. Added to your calendar.03You
A notification when something needs you.
Monthly numbersSample
Enquiries in
Replies sent
Visits booked
Your own counts go here.
04You and us
A monthly numbers call.
Guides on answering enquiries
Want homeowners for your business?
Tell us your trade and where you work. We'll ring you to talk it through and give you your price in writing. If it's not a fit, we'll say so.
No retainer, no lock-in, nothing monthly.
Thanks. We've got your application.
We'll call you to talk it through: your trade, where you work and how many homeowners you could take on. If it's a fit, you get your price in writing.